Letter of Apology

Bekasi, 20^th April 2017

To:

Mr. Harry

Good Electronics

Mawar Street, no.9

Bekasi, Jawa Barat

Dear Mr,

We responded from a consumer complaint letter called Harry Malakumal on 19th April 2017. 

I want to apologize for what has happened to the products that have been sent so as to make 

consumers feel disappointed.

We will take immediate action by replacing the damaged consumer product with the new 

one as soon as possible.

We will also check the goods in detail before sending to you 

and provide the packing safely in order to avoid any other damage.

And we will provide compensation in the form of voucher free of charge to delivery of goods

Thank you,

Gustomi